Tailored Accounts is the accounts department of more than 150 Australian businesses and associations in ACT and other states.
Our team members are experts at accounting software, including XERO, MYOB, and QuickBooks. We are a XERO Gold Partner and a Canberra's leading bookkeeping specialist.
Tailored Accounts accountants are members of recognised professional bodies, including CPA Australia, Institute of Chartered Accountants Australia (ICAA), and the Institute of Public Accountants Australia (IPA).
Meet the Team
(click on the profile pictures to find out more)
Harry Hoang - Chief Executive Officer
From early on in his career, Harry has understood the importance and impact of technology in accounting. Harry found a his solution in cloud accounting. Cloud-based solutions can eliminate or minimise non-value adding activities such as the manual, endless process of invoicing, billing and receipt management. In so doing, cloud accounting enables entrepreneurs to focus on strategic growth and opportunities. As a result of the innovative solutions adopted promptly by Harry, Tailored Accounts has organically grown to deliver cloud-based accounting services to 80% of its 200 customers, with increased client satisfaction
Hannah Tran - Co-Founder of Tailored Accounts
I am a dynamic and detailed-oriented leader & a proactive, approachable team player. I have been practising in accounting for more than 10 years. My professional expertise including cash flow analysis, financial forecast, and advisory.
Fuzuki Nishimura CPA - Chief Technical Officer
Since entering the accounting profession after my graduation, I have come to realise that it is not easy to deliver consistently great work for clients without excellent supporting systems, commonly known as “quality management systems” (QMSs). At Tailored Accounts, QMSs consists of two major components; internal control systems and skilled staff.
I am in charge of Tailored Accounts’ internal control systems, which are updated regularly based on new policies and changes in the accounting environment. Tailored Accounts takes pride and confidence that we deliver excellent quality work and we maintain this “excellent and consistent quality” approach to every client.
Another key aspect of QMS is cultivating skilled staff. At Tailored Accounts, we require every staff to have a set continuous professional development (CPD) hours. Tailored Accounts organises monthly training both internally and externally. I enjoy learning new skills and knowledge as well as sharing my experience.
I am proud to say that I believe Tailored Accounts has one of the best QMSs in place at this moment, and I will make sure this will be the case in the future. These systems help ensure that our services and results delivered to customers are one of the best in the industry.
Chien Dang- Team Leader
My time in Tailored Accounts has also enriched my general knowledge and social skills due to the diversified cultural backgrounds and the professionalism of my colleagues. Tailored Accounts has also afforded me with the flexibility to pursue further studies, and this has greatly enhanced my work engagement and well-being. I am excited about the future of Tailored Accounts, and I am confident of delivering more for our clients in many years to come.
Sam Ngo - Software Engineer
Sam has been working in the Software industry as a software engineer for more than 10 years. He contributed to building many software systems for big organisations such as banks and taxi firms. Understanding software development standards and payment solutions help Sam tackle with new challenges of an accounting company like Tailored Accounts.
Nhi Nguyen - Team Member
Nhi studied Project Management at the ANU and proceeded to work in the fast moving forward and innovative environment, assuring the best quality outcome for every client's project. Passionate about innovation, teamwork and continuing professional development, Nhi considers her work at Tailored Accounts a natural fit.
Penny Zhao - Team Member
Penny Zhao is a Tax accountant at Tailored Accounts. She is dedicated to helping clients achieve business success by helping them establish practical and sound tax and financial processes. Focused on services for small to medium sized businesses, she is committed to delivering tax and financial services that meet each client’s unique objectives. Penny has expertise in providing comprehensive accounting services, including individual, corporate, partnership and SMSF income tax returns and payroll tax reports.
Han Nguyen - Team Member
I joined Tailored Accounts after my graduation from University of Wollongong and it has been my most enjoyable time as an Accountant. Tailored Accounts has provided me a good learning resource to help me enhance my knowledge
Sanjay Ghatani - Team Member
An enthusiastic and motivated individual who is committed to a career in the business, accounting, finance and marketing field. A proactive problem-solver and determined achiever who is looking for an opportunity to prove himself.
Minh Duong - Team Member
I joined Tailored Accounts after graduating from a post graduate study in Professional Accounting at Queensland University of Technology. Being a new addition to the team, I already think that Tailored Accounts is a great fit for me. I was highly impressed by the standard of technology use such as cloud-based accounting platforms. I will be working on the management accounting side of the business and I hope to assist as many clients as possible. I am eagerly looking forward to working to the best of my ability with all my future clients.
Russell Hearne - Team Member
I was employed by or contracted to the Australian and ACT Governments from 1980 to 2018, working in 13 departments and agencies. I specialised in performance (value for money audits) of public sector agencies. In addition to audit, I worked in branch banking, grants administration, personnel, finance management, secretariat, insolvency, corporate fundraising and registration of auditors, advisors and liquidators. I have qualifications in industrial relations, accounting, information technology and bookkeeping. I am a fellow of CPA Australia (retired) and the Australian Bookkeepers Network.
Hayden Reinke - Team Member
Since graduating, I have worked in Accounting for two years. Tailored Accounts has now given me the opportunity to continue my learning by branching out to Management Accounting. Tailored Accounts is full of professional and energetic people, who are a pleasure to work with.
Bryan Nguyen - Team Member
After obtaining my Master degree at the University of Technology Sydney and having been with a number of companies, I joined Tailored Accounts with the hope of bringing a solid knowledge of the field into practice. The team at Tailored Accounts has helped me grow wholly, imbued a strong sense of ethic and professionalism. As I strive to be a trustworthy, reliable member of the team, I hope to bring my enthusiasm and expertise to assist my present and future clients.
Gerard Lillicrap - Team Member
I worked in the Federal Government for 22 years, primarily in accounting roles, including internal and external audit. Moved into the private sector in 1997, initially as CFO / CIO for an innovative printing company and then into a social welfare organisation, which included two years as a Program Director delivering counselling and refugee resettlement services.
I have been a member and then Chair of the ACIAR Audit Committee; a company Director for the Institute of Internal Auditors Australia; Chair of the Finance Committee and Board Member for John 23rd College ANU.
I have a BA (Accounting), Graduate Certificate in Computing Studies and a Post-graduate Certificate in Human Services (Leadership).
I am an FCPA, previous President of the ACT Branch and current SME&C Committee member. I have completed the Company Director’s course and am a Graduate Member (GAICD).
Brenda Lam - Team Member
Brenda has a Bachelor Degree in Business and a Master Degree in Accounting in Australia. She started her professional career as a Counter Manager in L’Oreal Australia in Sydney. After that, she had an opportunity to enhance her professionalism in Christian Dior, a subsidiary of LVMH Moët Hennessy Louis Vuitton before moving to Canberra. In Canberra, Brenda worked for Telstra before she finally found her true career as being an Assistant Accountant in Tailored Accounts Canberra.
Sergio Castro - Team Member
I am a Bookkeeper with more than 10 years of accounting related experience, and with a proven track record of success providing administrative support to all levels of management. Highly skilled in performing A/P, A/R, billing, financial reconciliations and payroll tasks, managing budgets and preparing administrative reports. Highly organised and technically proficient in many ranges of computer software including MYOB and Xero.
Sarah Luo - Team Member
I got this job through AccountantChange Program after I graduated from ANU. It is challenging and exciting for me to work in a diversified cultural workplace and learn to build trust with clients. I have greatly enhanced my Accounting knowledge from my professional colleagues and high-quality staff training. I am so happy to join Tailored Accounts and feel the beauty of Accounting.
